Part-time Receptionist
The Hydrathletics team is looking for a part-time receptionist to join our team. The successful applicant will be hard-working, well organized and have a strong customer service mindset.
Responsibilities:
Manages patient experience and ensure all visitors are greeted in person or on the telephone; answering or referring inquiries; etc.
Educates new patients on clinic and appointment processes.
Maintains appointments via booking procedures and updating schedule using online software
Manages invoicing and payments.
Ensures all office duties are completed, such as light cleaning, laundry and filing.
Sends, receives and responds to correspondence via telephone, email, direct mail or fax.
Maintains patient records by creating, organizing and filing documentation.
Oversees all patient documentation and treatment plan creation, submission and approvals.
Maintains continuity among office processes by documenting and communicating actions, irregularities, and continuing needs.
Utilize third party online systems to bill insurance companies
Requirements:
Demonstrable clerical and organizational skills.
Experience working in a clinic setting considered an asset.
Email jstilwell@hydrathletics.ca to apply or get in touch with any questions you have.